Slow & Steady Wins Over Productivity

Written By amy friend

May 4, 2020

If you know me, I love making things better—better user experience, better productivity, better customer satisfaction. At Corning, I helped save $7M+ and 100,000 hours in productivity with changes in how learning was sourced, administered and delivered. It was like a game to me!

But right now, the professionals tell us that we need to “slow our roll” some. Get enough sleep. Not rush rush rush. It’s a time to think quality not quantity. Quality of life!

I was recently reminded of this the other day. For a second year in a row, we’ve had a HUGE turtle making the trip from the farmers pond across the street over past our house to the north famers’ pond. It took awhile, but I did get to see her move. (We named her Tatiana)

So if that game thrill is pushing you to hustle, reconsider Tatiana’s path! What are you doing differently to slow down and smell the roses? I’ve love to hear. Send me a message.

amy friend

Amy Friend is the Manager of Learning Technology and User Experience at Corning, Inc., the world leader in glass manufacturing. She holds an MS in Instructional Technology, is a Certified Black Belt and is an ASQ Certified Quality Manager. These skills enable her passion for performance and "lean learning." She is a champion for users at Corning, focusing on improving the value of learning for learners and the business. While working at eCornell she transitioned from traditional ADDIE model to agile which reduced time to market from 12+ months to just under 3 weeks and over $200K to $18K in development cost. As Manager of a global medical device communications department, she delivered multi-million dollar savings while responsible for content creation, localization, content management and deployment of documentation and training. The savings enabled expansion to new markets. As a Black Belt at Kodak, she delivered double-digit improvements with customer satisfaction for global service and saved $4M in warranty costs. She is also a proud Super Host for AirBNB. For more information go to www.amysfriend.com.

http://amyfriend.brandyourself.com
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