About You
I work in the fields of learning and quality improvement. Both of these fields involve assessing how to achieve a desired performance. The need for training or process improvement can stem from many root causes.
When you think about work, what keeps you up at night?
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Change.
You need something to change. How we get work done is changing rapidly. We are always trying to get ahead to compete for limited talent or opportunities.
Are you in search of talent, looking for a job, looking to hire a supplier, trying to grow in your career, or want to future-proof your work? I recommend building four key competencies to succeed in the modern workplace.
Modernization
Work has dramatically transformed since many of finished school. Technology has changed. Workers have changed. Scanning the environment for new approaches to explore helps us stay ahead of the change curve. Play, explore, and learn new tools for how to work efficiently in modern workplace. This includes the parts and pieces required for doing work.
Digitization
Flipped Classroom
Systems Thinking
Content Management
Remote/Virtual
Mobile First
SaaS & Collaboration
Strategic Alignment
Design solutions with the future in mind— whether it is growing or reducing in scale. I am someone who builds relationships and collaborates with stakeholders to understand a situation then design a solution that can be implemented and sustained over time. I think of this as the policies for how we work.
Process Maturity Model
Sourcing Strategy
Quality Management
Content Re-Use
Voice of Customer
Cultural Fit
Someone who recognizes the culture of an organization, is emotionally aware when to be flexible or challenge status quo. For global businesses, it requires an awareness of how cultural norms of different people can impact how work is done . This is the people-side of how work is done.
Cultural Competence
Communication Style
Emotional Intelligence
User-Centered Design
Globalization & Localization
Agility
Put your sneakers on and “giddy up!” Things are moving at lightning speed. Agile has been used in the software world for quite awhile, but the principles help us compete in the world of learning too. This is the process-side of how work is done.
Action Mapping
Minimal Viable Product
Try-Storming
Design Thinking
